If you are a jeweler or designer typically working with custom made pieces of jewelry, it is important to remember one thing. Never give a quote until you know the price for sure. You can give an estimate, but make sure the customer understands it is only an estimate and you will have to give them an actual quote when you officially find out from the maker what it will cost.
You might be wondering why this is so crucial, it is mostly because many times people don’t realize that certain types of custom jewelry can be more expensive than others. It may also require more work that is more expensive. Therefore offering them an estimate but getting back to them in a couple days with a final quote and explaining the prices is the best thing to do.
You will also want to make sure you stay within their budget. This should be the first question you ask, so when designing the item you are aware of what they can and cannot afford this will help to eliminate any surprise of the quote coming back significantly more expensive than the estimate. If your customer is considering an engagement ring, make sure they know the price of the stones and metal prior to sending it to the designer.